Connecting your Xbox one to an Xfinity Wi-Fi might be daunting at first especially when it seems that a lot of things go wrong to a lot of people, but not to worry, we got you covered right here.
If you ever want to access through the access points of your LAN or router’s webpage, then you must know your gateway IP address.
Top 3 Combo Routers Supported by Xfinity
- COMPATIBLE WITH ALL MAJOR CABLE INTERNET PROVIDERS: Including certification by Xfinity by Comcast, COX, and Spectrum. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service.
- 16x4 DOCSIS 3.0 cable modem plus a built-in AC1900 Dual Band (2.4 GHz and 5 GHz) WiFi Gigabit Router with four Gigabit (GigE) Ethernet ports, a firewall DFS, Power Boost, and more. This product is recommended for actual cable Internet service speeds up to 375 Mbps. A Broadcom cable modem chipset provides security from Denial of Service attacks. WiFi performance is exceptionally good, even in multi-dwelling units with lots of WiFi noise from neighbors. DFS and Power Boost are key
- COMPATIBLE WITH ALL MAJOR CABLE INTERNET PROVIDERS: Including certification by Xfinity by Comcast, COX, and Spectrum. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service.
And like any other network, all devices can connect to it via Wi-Fi, and that’s what we’re here to do for your Xbox one.
Important: If you’re having any trouble, just start over and follow these steps. Make sure that you are already subscribed to the Xfinity Wi-Fi services of course.
Setting up the Connection
A lot of people tend to have various errors when trying to connect their Xbox one to their Xfinity Wi-Fi.
And so far, it seems that the easiest error-free method would be to using your phone to connect to your Xfinity service and use it as a hotspot, essentially as a router. But make sure you have Comcast compatible router.
So, to get started make sure your phone is using the Xfinity service. Once that is done, enable hotspot on your connection settings:
- Assuming that you are in the range of the Xfinity Wi-Fi hotspot on your phone, fire up your Xbox one and go straight to ‘Settings’.
- The next step is to go to the ‘Network’ portion of your settings and select ‘Network Settings’.
- Once you’re in your ‘Network Settings’, choose ‘Advanced settings and click on ‘Alternate MAC address’.
- Now before moving further, you’ll have to enter your alternative MAC address on the space provided, in order to find out what your alternative MAC address is, you will need to open up your phone where the hotspot is present. If you haven’t already, make sure your phone is connected to Xfinity.
- Once you’re in your ‘Network Settings’, choose ‘Advanced settings and click on ‘Alternate MAC address’.
- Scroll down and you should see ‘Wi-Fi Address’ and next to it, the information you need.
- Now just type your Wi-Fi address into your Xbox One. Keep in mind when typing to write in caps and ignore the colons.
- Once you are done, go back to ‘Network Settings’ and select ‘Set up wireless network’.
- After that, all that is left is to connect to your Xfinity Wi-Fi which should show up in the list of available networks. And just like that, you’re connected!
My Xbox one still won’t connect, what should I do?
- If you’re still having trouble connecting, first make sure that you are on ‘Manual’ Wi-Fi settings instead of ‘Casual’.
- Your default gateway is actually the device through which the devices and traffic is redirected to the network you are using.
- Wait for some time. Things don’t always work out at first, so taking some time off and restarting again later could help. Do this before taking any drastic measures.
- There is a possibility that this method of connection may not work for you due to your phone not having a Wi-Fi hotspot connection option. This method of connection is usually a second option that comes after an error occurred using the regular method.
If you have not tried the normal option, sign in to your Xfinity Wi-Fi log in on your Xbox edge app and try connecting to the hotspot then.
If problems continue to persist, contact your local network provider and ask for help or directly visit range extender service.
I hope this article worked out for you, if not there may be something wrong with your local network provider. Check in with them and they should provide you with customer support.
